Senior User Experience Lead

People today expect applications to be easy to understand, be fit for purpose and a joy to use. In short they want apps that offer a great User Experience. And not only when it comes to apps they use privately, but also for the application they use at work.

Servoy helps ISV’s and business application developers to deliver modern business applications sporting a great User Experience to their customers. Servoy’s Business Application Platform enables ISV’s and developers to deliver next-generation applications across multiple devices (incl. desktop, tablets and smart phones), and turns their app into a true customer experience platform, resulting in higher adoption and competitive apps.

Servoy is a visionary software vendor recently listed by Gartner as “cool vendor”, founded in 2003 and privately held. Working for Servoy you have the opportunity to live near one of the most culturally vibrant cities in the world: Amsterdam.

As Senior User Experience Lead you will be working as part of the Expert Services team. This team is active in pre and post-sales phase, advising the customer and managing customer projects. The team is small, but works on big projects with big ambitions: we often help our customers to drastically renew their products, revive their business model and enter new markets. To make sure our customers applications will be successful, we bridge the challenges between users, technology and business.

When working in projects, you'll work with a multi disciplinary team, consisting of Servoy and customer experts. Typically, a large part of the UX work is done at the customer’s location. We have customers around the globe, with strongholds in North America and Europe.

You can guide the customer towards a successful User Experience implementation – either by taking the lead, or by collaborating with the customer’s design team. You have been around the block with medium to large UX design engagements. You quickly understand what the business needs by guiding them through a user centric design process. You are comfortable working on large scale design and implementation projects and can work independently. You know how to add both efficiency and delight to a design. You like to sink your teeth in a project to really make the design work.

Your profile
  • Presales: you present potential customers with a vision of what their products could be like.
  • UX consultancy: you guide the customer towards a working solution in projects, including functional design, interaction design, customer and end customer workshops.
  • Training: you help partners and customers to get the most out of the Servoy Business Application Platform.
  • UX leader: you coach other team members in the art of UX and make sure they grow their expertise.
  • Internal: you'll be actively involved in improving the UX of the Servoy Business Application Platform.

Skills:
  • At least 5 years of experience with User Experience design;
  • Experience with UX in the context of business applications is a big plus;
  • Solid understanding of, and experience with, business applications like a CRM, a financial package or an ERP systems is a plus;
  • Excellent communication skills in English and preferably Dutch. Communication is key for this position;
  • Bachelor's degree or better in User Experience, or commensurate experience;
  • Advisory skills: listening, confronting and helping customers; coaching, asking questions, summerizing; presenting; asking for, receiving and providing feedback.
  • Team collaboration skills: coaching colleagues and customer, intensive collaboration with customer and Servoy team members.

Servoy provides excellent company benefits for this role including:
  • Market rate salary (depending on experience);
  • Holidays (based upon a 40hr work week)
  • Contributory pension scheme
  • International travel and career opportunities

Servoy offers you a challenging job in an informal and ambitious environment where personal development is highly valued. This is all within a successful, young and growing organization with a matching company spirit.

Interested? Send your CV and a short motivational letter to: pbakker at servoy.com